The Riverside, Boscastle

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“I made a telephone call shortly before midday to report that a door handle had unfortunately cleanly sheared from the door and we were unable to gain entry. The lady organised for an engineer to visit within four hours and successfully replaced the handle without fuss.

My experience teaches me that to achieve the high customer satisfaction level that your Company has hit me with today comes with blood, sweat, tears and a good team. Moreover, it deserves nothing less than for me to take five minutes out of my day to convey my positive feedback and appreciation. I wish you continued success.”